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Need Help Choosing the Right Pump?
Whether you're supplying a home, lifestyle block, farm, rainwater tank, or bore system, our team can help you find the right solution.
📍 New Zealand
We aim to respond to enquiries as quickly as possible and can assist with product selection, installation guidance, warranty support, and general pump advice.
Product Advice
Not sure which pump is right for your application? Our team can help you choose the best solution.
Installation Support
Get guidance on setup, operation, and installation requirements.
Warranty Assistance
Need help with a warranty claim or service enquiry? We're here to help.
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Frequently Asked
Questions
Do you deliver throughout New Zealand?
Yes. We supply water pumps nationwide. Delivery times vary depending on stock availability and your location. Most orders are dispatched promptly, with some products requiring up to 10 working days if temporarily out of stock.
Do your pumps come with a warranty?
Yes. All Shimizu NZ pumps include a 3-year warranty from the date of purchase, providing added confidence and long-term reliability.
Do you offer installation services?
We can assist with installation support throughout New Zealand. Installation costs vary depending on location, labour requirements, travel, and site conditions.
Which pump is right for my property?
The right pump depends on your water source and application. Whether you need a pump for a rainwater tank, household supply, bore system, shallow well, or rural property, we can help recommend the most suitable option.
How do I get support or technical advice?
Contact our team and we'll help with product selection, installation guidance, and general support before and after purchase.
